Props Nexus Privacy Policy

Your Privacy Matters

At Props Nexus, we are committed to being transparent about the data we collect, how we use it, and with whom it is shared. This Privacy Policy applies when you use our website, mobile application, or any service offered under Props Nexus.

By using our services, you agree to the collection, processing, and sharing of your data as outlined in this Privacy Policy and our Cookie Policy.

Data Controllers and Contracting Parties

Props Nexus Pvt. Ltd. will be the controller of the personal data provided to or collected by or for, or processed in connection with the usage of our services.

Changes to This Policy

Props Nexus (“we”, “us”) may modify this Privacy Policy at any time. If material changes occur, we will notify you through our app, website, or email.

Continued use of our services after changes means you accept the updated policy.

1. Data We Collect

1.1 Data You Provide to Us

To create an account on Props Nexus, you must provide:

You may update your profile information anytime via “Edit Profile”.

1.2 Service Usage Data

We automatically log your interactions with our app/website, including:

1.3 Cookies

We use cookies to recognize your device across sessions, enable login, personalize content, and analyze app performance. You may disable cookies from your browser, but some services may not function correctly.

1.4 Device & Location Data

When you use Props Nexus, we collect:

1.5 Other Data

We may introduce new features that require additional data collection. If so, you will be notified in advance. We may also collect metadata such as timestamps, upload info, device logs, or communication logs used inside our system.

2. How We Use Your Data

2.1 Services

We use your data to personalize your experience inside Props Nexus—matching users with vendors, showing property recommendations, managing tasks, or enabling communication features.

2.2 Communication

We may notify you about new updates, work orders, property alerts, vendor messages, or system activities via email or push notifications.

2.3 Advertising

We may display personalized or non-personalized ads within the platform. You may opt out of personalized ads, but you will still see generic ads.

2.4 Insights

Your data may be aggregated to improve our platform, develop features, and understand usage trends. Aggregated data never identifies individual users.

2.5 Security & Investigations

We may use your data to detect fraud, maintain security, and investigate violations of our policies.

3. How We Share Information

3.1 Our Services

Certain information (name, contact info, role) may be visible to Admins or Vendors depending on your interactions.

3.2 Legal Disclosures

We may disclose your data if required by law, court orders, or to enforce our rights, prevent fraud, or protect other users.

3.3 Business Transfers

In the event of a merger, acquisition, or company sale, your data may be transferred to the new entity under the same privacy terms.

4. Your Choices & Obligations

4.1 Data Retention

We keep your data as long as your account is active. Some non-identifiable data may be kept longer for analytics or security.

4.2 Account Closure

If you close your Props Nexus account, your personal data will be removed within 30 days except where legally required to retain it.

5. Other Important Information

5.1 Security

We use encryption (HTTPS, TLS) and industry-standard safeguards. However, no system is fully secure.

5.2 Cross-Border Transfers

Your data may be processed in Nepal or abroad, depending on server locations.

5.3 Legal Basis

We process data based on consent, contractual necessity, or legitimate business interests.

6. Cookie Policy

Props Nexus uses cookies to enhance user experience, personalize content, and analyze traffic.

You may withdraw cookie consent at any time via browser settings or in-app settings.